We are here to provide direct support, whether you have questions about your coverage, need assistance
finding a provider, or seek a clearer understanding of your benefits.
We work directly with healthcare providers to simplify your care by coordinating with doctors, specialists,
and medical offices, handling everything from coverage verification to billing support.
We identify opportunities to lower your out-of-pocket costs and help you save money, ensuring you get
the most value from your health benefits.
We assist in finding in-network doctors and providers that best meet your needs, taking into account your
location, personal preferences, and specific health requirements to ensure you receive the right care.
We offer balance bill support if you receive a bill for charges you are not responsible for, we are here to assist. We
will clarify the bill details and, if needed, work directly with the provider to attempt to resolve or reduce the charges.
We initiate Single Case Agreements when the provider best suited for your care is out-of-network, in an effort
to secure in-network benefit levels for your treatment. Please note that Single Case Agreements are not guaranteed.
We assist with reimbursement requests if you’ve paid out-of-pocket for a covered service. Our team will
provide and gather the necessary forms and information to submit to our processing department.
