LifeX Recruiter Resources

You can find everything you need right here, from training and portals to support tickets, contacts and answers to common questions.

Licensed health agents: add the LifeX employer-sponsored health plan to what you offer. LifeX Research is a health data and research organization. It hires Research Associates as part-time W-2 employees, and employees who qualify can join its employee health benefit plan.

Smart Insurance Strategies is a LifeX-certified recruiting agency. We train and help certify agents and brokers, and we support you after you're certified.

• Training on how the Research Associate role works and how enrollment works
• Help with certification and contracting
• Ongoing support from our team, plus a members-only resource area

• Licensed agents with a current health license in each state where they will recruit
• Agencies looking for more options for self-employed and individual clients

1. Book a call with us to see if it's a fit.
2. Complete contracting and the LifeX certification.
3. Set up your recruiter portal, and we'll walk you through your first enrollments.

Do I need a license? Yes. You need a current health license in each state where you recruit.

Is LifeX insurance? No. LifeX Research is a health data and research organization. Research Associates are part-time W-2 employees, and employees who qualify can join the LifeX employer-sponsored health plan.

Can I enroll clients in any state? LifeX isn't available in AK, HI, MD, MN, NH, OR, VT or WA.

What support do I get? Training, help with certification and contracting, and a members-only resource area with portals, contacts and how-to steps. Our team is a call or email away.

How do I get help with a client's benefits? Open a ticket with LifeX Recruiter Support at support.everon.tech/support/recruiter-support, or call us and we'll help.

• A client's benefits issue: LifeX Recruiter Support, 307-452-5055, recruitersupport@lifexresearch.com
• Specific agent questions: LifeX Agent Support, 866-357-4956, agentsupport@lifexplans.com
• Contracting: Compass (CHC) Contracting, 636-280-9221, contracting@chcquotes.com
• Commissions and finance: Compass (CHC), commissions@chcquotes.com
• Welcome email, Agent ID and recruiter quiz: KMG, 833-564-2455, support@kmg-services.com
• Client login problems: LifeX Login Support, 866-844-0562, help@lifexresearch.com
• Benefits, claims, eligibility, pre-certification: TPA Exchange (formerly BHPI) for all LifeX plans, 844-580-2474
• Telemedicine (24/7): OurLiveDoc, 940-548-3362
• Anything else: Smart Insurance Strategies, 704-940-6654 (press 3), team@smartinsurancestrategies.com

• LifeX recruiter quiz (NetworkPros)
• LifeX training video
• Compass eAgent Center
• LifeX Info & Support
• Onboarding Hub (change the primary employee or drop a member)
• LifeX Guides & Resources (QLE form, onboarding agreement, Humana packet, appeal template and more)
• PHCS provider search and MagnaCare provider search (MagnaCare in New York and New Jersey)
• Prescription drug lists: MM and HSA, VL and EPO
• Check claim status and pre-certifications
• RA Support Hub (where Research Associates send benefit questions)

Already a recruiter with us? Sign in to see your members-only resources.

Book a call: calendly.com/smartinsurancestrategies · Call 704-940-6654 and press 3 · Email team@smartinsurancestrategies.com

LifeX Research is not an insurance company. This content is published by an independent recruiter, not by LifeX Research.