Before you see a doctor, fill a prescription or schedule a procedure, it pays to check that they're in your plan's network. Going in-network usually means lower costs and fewer surprise bills. Many health plans share the same provider networks, so the quickest way to check is to search the network itself.
We put the most-used network lookups in one place, with tips so you get the right answer the first time. And if you get stuck, we're here to help.
Look at the front or back of your ID card for a network name or logo, such as PHCS, Cigna PPO, MagnaCare, Aetna or UnitedHealthcare. That's the network to search. If your card shows more than one, ask us or call the number on your card to find out which one applies where you live.
Search: https://providersearch.multiplan.com
Phone: 800-922-4362
Tips: Choose the network shown on your card (for example, PHCS PPO or PHCS Extended PPO). Search by name, specialty or facility, and use your ZIP code.
Search: https://hcpdirectory.cigna.com/web/public/consumer/directory/search
Tips: Choose "Employer or school plan," then pick the PPO / Open Access Plus network named on your card. You don't need to log in.
Search: https://www.magnacare.com/provider-locator
Tips: Select "MagnaCare Providers" (PPO). If you're outside the tri-state area, the back of your card lists your out-of-area options.
Search: https://www.aetna.com/dsepublic/#/contentPage?page=providerSearchLanding&site_id=asa&language=en
Tips: Pick the plan or network named on your card. If you're not sure which to choose, call the number on your card.
Don't see yours? This list covers dozens of networks: https://www.umr.com/find-a-provider
Online directories are a great start, but they aren't always up to date. Before your appointment:
Your plan's drug list (formulary) shows which medications are covered. You'll find it in your plan documents or member portal. To compare cash prices at nearby pharmacies, try https://www.goodrx.com.
Start with the network on your ID card and search it using the links above. Filter by specialty (for example, family medicine or pediatrics), your ZIP code and distance. Make a short list of two or three doctors, then call each office to confirm they're in-network and accepting new patients. You can also ask friends, family or a doctor you already trust for recommendations, then check that those names are in your network.
A PCP is your main doctor for checkups, everyday care and referrals, so it's worth choosing carefully. Look for:
Once you choose, some plans ask you to list your PCP with the plan or in your member portal. Check your plan documents or call the number on your card.
It depends on your plan. Many PPO plans let you see a specialist without a referral, while HMO and some EPO plans require one from your PCP. Your plan documents or the number on your card will tell you. Either way, check that the specialist is in-network first.
In-network providers have agreed to discounted rates with your plan's network, so you usually pay less. Out-of-network providers haven't, so you may pay more, or the visit may not be covered at all, and you could get a bill for the difference.
Call the office and ask if they belong to the network under a different name or location (directories aren't always current). If they truly aren't in-network, you can find a new in-network doctor, ask your plan about out-of-network benefits, or look at other plans that include your doctor. We can help you compare.
Many network searches have a "Accepting new patients" filter. Still call the office to confirm, since this changes often.
For things like colds, minor cuts, sprains or a mild fever, an in-network urgent care center or a telehealth visit usually costs much less. For chest pain, trouble breathing, signs of a stroke, severe bleeding or other emergencies, call 911 or go to the nearest ER right away.
Many plans include telehealth visits, often at little or no cost. Check your plan documents or member portal for how to get started.
If your doctors aren't in your network, your costs went up, or you just want to know what else is out there, we can help. We'll look at your doctors, prescriptions and budget and compare options side by side, so you can make the choice that fits you. No pressure.
Already have a plan and need help checking a doctor? Text us the doctor's name and city, and we'll help you look.
Provider networks change often. Always confirm with the provider and the number on your ID card before receiving care. Smart Insurance Strategies is not affiliated with the networks listed, and links go to their public search tools.
Since 2016 Copyright © 2026 Smart Insurance Strategies - All Rights Reserved 704-940-6654
PSM Population Science Management - LifeX - Allstate
We are here to educate! We’ll help you find great health coverage. Always read current brochures, as information is often updated.
Serving clients in 36 states nationwide and the greater Charlotte area.
PO Box 616, Mt Ulla, NC 28125